![]() She put me on hold for about ten minutes and then came back and said she didn’t know why the order had been canceled but if I wanted she could give me the extension of a sales manager who would call me back later. I called Unbeatable Sale and spoke to a woman who identified herself as Ashley. Today, I received email from notifying me that my order had been canceled: “Due to high demand for the Carolina Furniture 415600 Cottage Double Dresser Furniture In White, it has become unavailable for the foreseeable future, so as a result we had to cancel your order.” A copy of this email is attached. Both and indicated then, and continue to indicate today, that the item is in stock printouts from both web sites are attached. ![]() On September 1, I ordered a dresser from Unbeatable Sale, 195 Lehigh Avenue, Lakewood, NJ 08701 (tel: 73 email: The order was placed through. I’ll let the letter I sent earlier today to the Cyber Fraud Unit of the New Jersey Division of Consumer Affairs pick up the story from here… , Bon’Cui,, ComfortMarket,, , ToolsChest, GreaterMedical,, HalloweenMall,, WeddingPartyMall, and lord only knows what else. It turns out that PriceFalls storefronts other merchants as well as selling its own stuff, and this particular deal was actually being offered by Unbeatable Sale, a.k.a. Since we knew exactly which dresser we wanted, we decide to buy it on-line, which wouldn’t cost any more than a brick-and-mortar store, since we’d have to have it delivered in any case, and might cost even less.Īfter researching online prices for this dresser, we found one site,, with a price significantly lower than all of the others. After a great deal of research, we settled upon a particular Carolina Cottage dresser. One word, if you buy from them, prepare to call you bank to deal with the mess.We were recently in the market for a new dresser for our daughter. Even use shady tactics if you try to price match, they gonna claim little details like Amazon's title is different, the picture is from a different angle=> not the same product (even though Amazon list the exact same model number). Basically they force you to buy their item. Their reasoning was I should had pay attention, it's my fault for not reading through all of their policies pages and the fine print! Refuse to acknowledge the price error (claim that it was never that price on their site, even though I took a screen shot for them + Google Cache of the wesbsite has it at that price Amazon price is $50 lower, but they still say that's an impossible price). In total, I call them 5 times and nothing has changed, even after speaking to management level. I find it is unreasonable that I should be charged with these fee as a result of an error on the part of that it refuses to address properly despite my numerous attempt to inform the company the problem with the order and resolving it in a reasonable manner. Together, these fee would accounted for almost 50% of the price of the item. The unreasonable policies on also stated that I will be charge with 25% restocking fee and shipping cost of the item for order cancellation. Now I am forced to receive the item without the full refund because has been less than honest in its business practice and refused to acknowledge an error on its part. However, my request was not addressed, all I was told is this request will be forward to another department. I immediately tried to contact customer service for two more times to have this error corrected. However, I later received an email notification of the shipment of the item despite my attempt to cancel it. The customer service representative refused to correct the price error, but I was assured that the order is cancelled. I followed up with phone calls the next day to customer service department. The request did not received any response from. I immediately contacted right after the order through the provided email contact for customer service at hoping to have the error corrected or the sale order cancel. That was not the price I was informed when purchasing the item. The order total price at check out was $150 (including shipping price), but after I submit the order, the charge to my paypal account become $200. I purchased a table from at the advertising price of $150. Horrible customer services who yell at you, and refuse to even cooperate. Shady wesbite that tried to scam with bait and switch. NO CANCELLATION POLICY+ 25% Restock fee (Just check their site policy).
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